Blog

I write about the gap between what commerce platforms promise and what they actually deliver in production. Fifteen years of migrations, no vendor allegiances.

The Merchant-Side Gap

The Estimate Didn't Change. The Calendar Did.

Somewhere in the middle of every commerce replatform negotiation, someone on the merchant side says it. “Can we do this in fewer weeks?” The honest answer is yes. If you cut scope proportionally, you can …
The Post-Launch Reality

The Submission Phase Is Not the Build Phase

You built the integration. The code is clean. The feature set matches the spec. The team is proud of the work, and they should be. QA passed in your staging environment. The demo looks good. Now you have to submit it to …
Wild Card

Your AI Copilot Doesn't Know What Goes Wrong After Launch

Every conference talk about AI in software development tells the same story. Developers are faster. Code generation is accelerating. Cycle times are dropping. Copilots and code assistants are changing how teams build. …
Wild Card

Your Org Chart Is Your Architecture

There is an old observation in software engineering called Conway’s Law. It says that organizations design systems that mirror their own communication structures. It was published in 1967. It has been restated, …
The Merchant-Side Gap

Go-Live Is the Middle of the Project, Not the End

Every commerce replatform I have been part of treats go-live as the finish line. The SOW is structured around it. The project plan counts down to it. The executive team celebrates it. The SI sends the final invoice …

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