Doug Hatcher

Doug Hatcher

Enterprise architecture and tech junkie

Blog

I write about the gap between what commerce platforms promise and what they actually deliver in production. Fifteen years of migrations, no vendor allegiances.

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The Post-Launch Reality

Late-Stage QA Is Not a QA Problem

Three weeks before a submission deadline, the bug count is climbing. Regression issues from the last two sprints have stacked up. Security requirements that were acknowledged in month one have not been fully implemented. …
The Merchant-Side Gap

The Estimate Didn't Change. The Calendar Did.

Somewhere in the middle of every commerce replatform negotiation, someone on the merchant side says it. “Can we do this in fewer weeks?” The honest answer is yes. If you cut scope proportionally, you can …
The Post-Launch Reality

The Submission Phase Is Not the Build Phase

You built the integration. The code is clean. The feature set matches the spec. The team is proud of the work, and they should be. QA passed in your staging environment. The demo looks good. Now you have to submit it to …
Wild Card

Your AI Copilot Doesn't Know What Goes Wrong After Launch

Every conference talk about AI in software development tells the same story. Developers are faster. Code generation is accelerating. Cycle times are dropping. Copilots and code assistants are changing how teams build. …
Wild Card

Your Org Chart Is Your Architecture

There is an old observation in software engineering called Conway’s Law. It says that organizations design systems that mirror their own communication structures. It was published in 1967. It has been restated, …

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